You know those huge 4.2 lb bags of Tyson chicken nuggets that the club stores sell? If your family is like ours, those are pretty much a staple in our house since all four of our kids love them. The most recent bag I purchased, however, was a huge dissapointment. Approximately half of the nuggets were tiny! I'm talking popcorn chicken-sized. Of course the only one that didn't notice was Max, but the older 3 thought I was cheating them out.
Because of this inconsistency, I decided to write Tyson's Quality Assurance department and inform them. I wasn't expecting to hear back from them, but happily I did! Today in the mail I got a letter apologizing for the issue. I also got a check for $12.00 as part of their "quality guarantee." It definitely pays to complain!
1 comment:
Awesome! I once complained about the new Kix cereal, and to my surprise, I received coupons for free cereal! I love customer service that actually serves the customer!
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